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Ross Klein provides credit issuers - including banks, credit cards, retail merchants, utilities and others - an efficient alternative to recovering defaulted debt. Ross Klein manages and purchases charged-off consumer debt, and it is committed to recovering the amount owed and will work with individual debtors to develop a repayment plan.
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Thank you for your interest!
Contact us today if you would like to inquire about a notice you received or learn how Ross Klein's integrated solutions can benefit your business.
Our Values
Ross Klein is driven by our employees, their imaginations and superior technology. To succeed, we manage by a short, but important, list of values.
- Applying a higher standard of conduct in pursuit of the company's long-term objectives.
- Recognizing individual success comes only from team success.
- Solid knowledge of upstream processes & credit decisions.
- Experience in customer (credit companies) issues and challenges.
- Constantly seeking unique solutions or applying existing technology and business process breakthroughs.
- Maintain full compliance with FDCPA, FCRA & HIPPA guidelines.
- Ensure continuous compliance with federal & local laws.
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Technology
Technology is the foundation for building businesses that create competitive differentiation and long-term revenue streams – and Ross Klein embraces the "technology behind collections" approach to meeting the needs of our clients. In order to remain at the forefront of the debt management industry, Ross Klein is constantly investing in its technology systems. The three key components of our IT infrastructure are our: Proprietary Collection System, Proprietary Analysis Modeling, and Information Security Architecture.
Proprietary Collection System - Ross Klein’s investments in technology are based on a simple premise: to help maximize collections in a manner that is accurate, fair and timely. Our collectors use a state of the art account management system to maximize penetration and debtor contact along with telecom software to take full advantage of collector efficiency.
Proprietary Analysis Modeling -
Through the use of leading-edge computer software and related technologies, Ross Klein is able to predict portfolio collectability through the execution of analyses and reports help assist with the due-diligence process on our portfolios.
Information Security Architecture -
To protect and safeguard our clients and customers' sensitive data, Ross Klein has put together an advanced information security architecture. Some of the notable features include:
- Intrusion detection system
- Comprehensive monitoring tools
- Physical Security
- UPS backup for all key systems
- Company wide information security policy
- Network Firewall
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Our Information Security Architecture allows us to maintain the highest standards for data integrity, confidentiality, and availability of information assets and computing resources.
We appreciate your interest in Ross Klein Capital Management and invite you to inquire about our growing company. Please contact us for more information.
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